In the current scenario a transformation of the IT Operation is necessary, from a pure technological management model, to a governance model driven by business needs.
To achieve the objective N&C offers a qualified team with certified ITIL resources that make the constant updating of their background a major strong point.
What is ITIL?
ITIL™ is a complete documentation used as framework that embodies best practices for IT Service Management.
Quickly become an international standard,it describes the processes required to efficiently manage your IT infrastructure and to ensure service levels in accordance with the requirements of the organisation and the agreements with customers.
These processes have been grouped in specific chapters:
The need to offer reliable and efficient services with 24x7x365 approach pushed N&C to build his highly trained people team, achieving the ISO 27001 certification for its offices in guarantee of its internal organization